Responsibilities include but not limited to the following
Community Management
Create a friendly environment to facilitate high member satisfaction
Plan and launch community initiatives to create connections between members of different organisations
Resolve issues between members quickly
Foster a sense of inclusivity where fresh ideas are welcome
Oversee new member on-boarding and member moving out of the space
Events Planning and Execution
Build a monthly calendar of co working events that engages all stakeholders and encourage them to use our event space.
Manage to the allotted budget
With the team, oversee the event itself, from catering to a smooth event check-in process to cleanup
Facilities and Space Management
Manage all building operations to the satisfaction of members
Maximise up-time and availability of key facilities assets like the Wifi network, pantry, printers/copiers
Utilise a variety of co working software applications to manage the space and membership
Ensure cleaning is conducted to spec
Requirements
1-2 years of customer service or project management role in any of the following; co-working space, event agency, exhibition company, creative agency/ marketing agency, real estate management company like Sunway or UOA
Problem-solvers who are eager to go the extra mile for the entrepreneurs, digital nomads, and freelancers in the co-working space
Passion for the entrepreneurial community
Able to bring life into the growing community and shape its culture with sustainability in mind
Able to commit weekends and/or OT