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Client Success Associate

Grow with us as our Client Success Associate!

Zave

Zave members

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What we do

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In 2017, we paired experienced engineers with leading accountants, corporate secretaries, tax advisers and payroll specialists, to build a technology-driven corporate services firm that redesigned corporate services from the ground up.

Say goodbye to long, opaque emails, excel spreadsheets and PDFs. And say hello to cloud-based corporate services, modern messaging systems and digital signatures.

Why we do

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Our main goal was simple: to save clients time and money, to provide them with more insight, and to enable them to focus on growing their businesses and managing their assets.

Zave’s mission is to deliver technology-lead routine corporate services to the startup and SME community in Singapore and beyond. We launched in March and count upwards of 50+ enterprise clients actively engaging with our platform.

How we do

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Zave was the result of a technology-enabled Corporate Services firm built from the ground up and integrated with the nifty bookkeeping software that all accountants and bookkeepers love (including us!), Xero.

Description

We're looking for a talented and dynamic Client Success Associate that thrives in a quick sales cycle environment. You don’t need to have extensive experience. But you need to be hungry to learn.

For the right candidate, we’re offering extensive training & coaching, the opportunity to use the latest sales and marketing technology, and an environment that is fast paced and friendly. Above all, we love to help members of our team develop so that they can add to their skills and grow into bigger roles. So while this a junior role, we’re looking for somebody that has no shortage of ambition.

Responsibilities will include:
- Monitoring and responding to inbound queries using chat, email and video
- Source new sales opportunities through outbound sales processes
- Building and managing a pipeline of inbound and outbound leads via a CRM tool
- Researching organisations and individuals online, and identifying decision makers
- Contacting potential clients via email or phone to set up calls and meetings
- Conducting product demonstrations using video and in person
- Understanding customer needs and requirements to propose the best solution and service
- Closing sales and achieving quarterly quotas
- Working closely with the marketing team to make the most of inbound leads, and providing feedback to increase lead volume
- Working closely with all teams to optimise marketing and sales playbooks, and internal training courses and materials
- Willingness to undergo extensive training
- Developing networking by attending conferences, meetings, and industry events

Qualifications
- Bachelor’s degree in Business Administration or equivalent education
- 1-3 years of sales or business development experience
- Excellent English language skills (written and spoken)
- Well established organizational, analytical and communication skills
- IT fluency
- Ability to work in a fast paced environment and handle pressure
- Ability to work independently and cope with deadlines
- Team player
- Willingness to work in multicultural environment

Think you have what it takes to join our dynamic team? Click “Want to Visit” today!
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About Lanturn (Zave is our parent company!)
Digital Corporate Services for High-Growth Companies in Singapore. Lanturn looks after your accounting, compliance, payroll and visas so you can grow your business. We're your guiding light as you evolve, no matter what stage you're at.

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Basic info
Looking for Client Success Associate
Job type Full-time
Company info
Founder Alan Schmoll
Founded on August, 2017
Headcount 23 members
Industries Financial Services / Insurance / IT (Telecom/SI/Software)

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Location

#16-10, SBF Center, 160 Robinson Road

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