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Is building relationship with customers your forté? | Join us as our Inbound Support Specialist!

Inbound Support Specialist
Full-time

on 2019-01-22

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30 requested to visit

Is building relationship with customers your forté? | Join us as our Inbound Support Specialist!

Full-time
Full-time

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Alan Schmoll

No description available.

Grace Lok

I am Grace and always believe that everyone deserves a second chance.

Ashley Murrell

What we do

Corporate governance should be simple and organised. Zave helps private companies and their stakeholders track important dates and deadlines, manage activities with their corporate secretary and store important company information and documents.

Why we do

Passion-driven technology The mission for Zave is simple. Allow small businesses and their corporate secretaries to both spend less time on routine corporate governance admin and more time on more exciting and challenging things.

How we do

By building a platform that allows businesses to work transparently and efficiently with their professional services providers on their corporate governance and finances. We strongly believe that doing great business starts with smart corporate governance. We’re a team of diverse go-getters who’ve built Zave with the intention of making big changes in the Corporate Governance space and the desire to make the journey of entrepreneurship just a tiny bit easier.

As a new team member

Zave’s vision is to make it easier than ever for people to start, run and grow their own businesses. We’re doing this by developing technology that simplifies incorporation, accounting, tax filings and payroll, and we’re selling at a price point that we believe will help democratize entrepreneurship and innovation. We are looking to hire a Inbound Support Specialist who will report directly to Zave’s Customer Success Manager in Singapore. The successful candidate, who must relish working in a fast-paced environment, will monitor our inbound communication from clients and prospective clients, and the role is best suited to someone who is comfortable in a customer-facing role and who has some basic technical skills as well. What do we want to see in our next Inbound Support Specialist? We want someone who is dedicate to customer service excellence and a drive to help support our growing roster of clients. Responsibilities: ● Manage inbound phone, messaging and email communication in a professional manner to ensure customer queries are dealt with in a timely manner. ● Monitor 1st level technical support queries for our software, Zave, collaborating with customers and the engineering team, and escalating issues where appropriate. ● Working with our Customer Success team to ensure that inbound sales inquiries receive prompt and relevant follow-ups. Minimum Qualifications ● Possesses a composed clear, professional communication style ● Demonstrated ability to use and learn new software tools. ● Undergraduate degree ● English proficiency Other languages, exposure to professional services or accounting industry is a plus. Sounds like you? Let’s meet! Click ‘Want to Visit,’ so we can set up a time for you to meet us!

What we do

Corporate governance should be simple and organised. Zave helps private companies and their stakeholders track important dates and deadlines, manage activities with their corporate secretary and store important company information and documents.

Why we do

Passion-driven technology The mission for Zave is simple. Allow small businesses and their corporate secretaries to both spend less time on routine corporate governance admin and more time on more exciting and challenging things.

How we do

By building a platform that allows businesses to work transparently and efficiently with their professional services providers on their corporate governance and finances. We strongly believe that doing great business starts with smart corporate governance. We’re a team of diverse go-getters who’ve built Zave with the intention of making big changes in the Corporate Governance space and the desire to make the journey of entrepreneurship just a tiny bit easier.

As a new team member

Zave’s vision is to make it easier than ever for people to start, run and grow their own businesses. We’re doing this by developing technology that simplifies incorporation, accounting, tax filings and payroll, and we’re selling at a price point that we believe will help democratize entrepreneurship and innovation. We are looking to hire a Inbound Support Specialist who will report directly to Zave’s Customer Success Manager in Singapore. The successful candidate, who must relish working in a fast-paced environment, will monitor our inbound communication from clients and prospective clients, and the role is best suited to someone who is comfortable in a customer-facing role and who has some basic technical skills as well. What do we want to see in our next Inbound Support Specialist? We want someone who is dedicate to customer service excellence and a drive to help support our growing roster of clients. Responsibilities: ● Manage inbound phone, messaging and email communication in a professional manner to ensure customer queries are dealt with in a timely manner. ● Monitor 1st level technical support queries for our software, Zave, collaborating with customers and the engineering team, and escalating issues where appropriate. ● Working with our Customer Success team to ensure that inbound sales inquiries receive prompt and relevant follow-ups. Minimum Qualifications ● Possesses a composed clear, professional communication style ● Demonstrated ability to use and learn new software tools. ● Undergraduate degree ● English proficiency Other languages, exposure to professional services or accounting industry is a plus. Sounds like you? Let’s meet! Click ‘Want to Visit,’ so we can set up a time for you to meet us!
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    What happens after you apply?

    1. ApplyClick "Want to Visit"
    2. Wait for a reply
    3. Set a date
    4. Meet up

    Company info

    Founded on 08/2017

    23 members

    #16-10, SBF Center, 160 Robinson Road