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on 2018-07-25
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Joline J Lim
I love to eat, interact and learn about new things - and I've combined that through my working life but taking on various roles within the F&B industry. My formal education includes a BSC in Business Management & Communication, from local university, UniSIM, and a Diploma in Business Management (majoring in Service), from Nanyang Polytechnic. Working through school since the age of 14, I've held part-time positions in cafes and fast food chains on the front line, working the floor, and even supervising. Learning how to deal with various customers, how to communicate with colleagues on all levels, and how to manage a fast paced and stressful environment. I spent the next decade in a very exciting multi-concept F&B business called Coriander Leaf, with Chef Samia Ahad, who gave me the opportunity to explore many roles and functions, including: restaurant service, customer and corporate events, catering events, administration of the cooking school, facilitating operations of her popular cooking team building programmes, as well as marketing and social media management. When she set out on a new venture - another multi-concept business, Screening Room, I was involved in marketing, branding and curation of film events, as well as programming for the independent boutique theatre. In 2014, I left to join my husband's family business, New Ubin Seafood, which was already thriving as a brand and concept under the helm of my in-laws, Mr SM Pang, Ms Michelle Nicholas, and my husband, Mr Alexander Pang. I focused on improving various aspects of its operations, service, marketing and branding. We take on the constant challenge to manage reservations for a 300 seater eatery, as well as a 200 seater restaurant, which are seeing 1-2 turns every evening, and to ensure that we take care of these customers with the constant strain of resources and staff. I also organise marketing and branding collaborations that's Truly Singaporean, with various partners and individuals.
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Company info
Restaurant: CHIJMES, 30 Victoria Street, #02-01 B/C; Cze Char Eatery: 63 Hillview Avenue, Level 6 (Canteen), Singapore 669569