SWAT was founded in November 2015 on the vision to transform public transportation for the smart city of the future. We envision a future with an on-demand dynamic routing bus service that can move entire city in the most efficient manner. To this end, SWAT became the first technology company in Asia to have developed a dynamic routing algorithm specifically for a dynamically routed on-demand bus service.

At SWAT, we tackle complex challenges, work hard, high-five and celebrate every win. We believe in having an open and nurturing environment where your mentors and buddies will offer tailored guidance, training and advice to your career and personal development.

Key Involvements SWAT Community Experience: Manage the SWAT rider community by providing workable solutions to their queries on our service and pique their happiness index to new heights Identifying new areas for service launches through SWAT’s systematic methodologies Crisis management (only in extreme cases), by being able to calmly inform our riders on the appropriate actions SWAT Operations Maestro: Handle driver queries and issues during service hours, ensuring issues are resolved promptly Driver training and management Ensure all drivers are given suitable routes To ensure smooth flow and minimise disruption of operations Other ad-hoc duties as assigned Job Requirements Excellent communication skills, able to communicate eloquently with drivers and customers over chat as well as phone calls Team player needed to be able to hand over operations effectively other executives and to pick up the slack to ensure smooth running of operations Fast learner and technologically savvy, able to pick up new monitoring tools quickly Cool headed and patent, able to maintain professionalism during times of disputes and resolve issues calmly Independent and self-driven to adapt to requirements of start-up environment Able to do shift work and work during odd-hours, to ensure operations are not disrupted during the entire day Qualifications and Skills Minimum Diploma from local polytechnics or degree in local universities Quick thinker and able to perform under pressure especially during crisis management, to ensure smooth flow of operations Candidates with no working experience are welcome to apply!