Founded in 2015, Carro is Southeast Asia's largest used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions. Headquartered in Singapore, the tech unicorn startup focuses on the automotive ecosystem, with business operations in retail, insurance, aftersales, and financing. It has raised over US$600 million from Softbank Vision Fund and several sovereign funds and is supported by over 4,500 staff across Asia-Pacific. Carro is currently present in 7 markets including Singapore, Malaysia, Indonesia, Thailand, Japan, Taiwan and Hong Kong.

The traditional car ownership and transaction process is often plagued with inefficiencies, lack of transparency, and outdated practices. By leveraging technology and innovation, Carro seeks to address these challenges and redefine the automotive experience.

1. Creating a Better Customer Experience Carro wants to make buying, selling, and owning a car simpler, faster, and more trustworthy for customers. This includes offering transparency in pricing, seamless transactions, and end-to-end support. 2. Addressing Industry Inefficiencies The automotive ecosystem is fragmented, with multiple intermediaries and manual processes. Carro's technology-driven approach streamlines these processes, improving efficiency and reducing costs. 3. Promoting Sustainability By facilitating the resale and reuse of vehicles, Carro contributes to the circular economy, helping to reduce waste and environmental impact. 4. Empowering Digital Transformation As consumers increasingly prefer online and digital solutions, Carro is at the forefront of transforming how vehicles are bought, sold, and maintained, aligning with evolving market expectations. 5. Becoming an Industry Leader By driving innovation, Carro positions itself as a leader in the automotive industry, setting benchmarks for quality, service, and technological advancements. 6. Supporting Economic Growth A robust automotive ecosystem supports job creation, economic development, and the mobility needs of individuals and businesses across Asia Pacific. Carro’s mission reflects a commitment to reshaping the automotive landscape to benefit consumers, businesses, and the environment, making it more efficient, transparent, and sustainable.

Permanent Role | Relocation to Malaysia Are you passionate about sales and eager to work in a dynamic, multicultural environment? We are looking for a talented Outbound Sales Representative with fluency in Japanese to join our team. This is a permanent position that offers an exciting opportunity to grow your career while living and working in beautiful Malaysia. Key Responsibilities- Outbound Calling: -Engage with prospective clients and existing customers in Japanese to promote our range of products and services. -Conduct surveys and interviews, gather valuable customer feedback, and report the insights effectively. Customer Relationship Management: -Build and nurture lasting relationships with Japanese-speaking customers. -Address customer inquiries and provide comprehensive information about our offerings in both Japanese and English, ensuring a seamless experience. Sales Promotion: -Present enticing sales offers and promotions to potential clients with the aim of generating leads and closing sales. -Proactively track and follow up on leads, ensuring timely communication to drive sales and increase engagement. Achieving Sales Goals: -Strive to meet or exceed monthly and quarterly sales targets, contributing to the overall success of the sales team. -Actively participate in performance reviews and provide input for ongoing improvement strategies. Job Requirements: Language Skills: -At least 1 year experience in Telemarketing / Customer Success role -Native or near-native proficiency in Japanese (written and spoken) -JLPT N1 / N2 will be added advantage -Fluent in English -Willing to relocate to Malaysia Working days: -Based on arrangement (2 days off in a week)