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Understand the needs of our members and support them in their business growth and social impact journey!

Senior Executive, Member Relations
Full-time

on 2024-02-02

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Understand the needs of our members and support them in their business growth and social impact journey!

Full-time
Full-time

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Sarah Ng

Sarah has always been very intrigued by the term social entrepreneurs. Achieving sustainability as a business entity is challenging enough. Concurrently, having to achieve social impact makes it an even greater challenge. Although, it is a challenge worth taking on.

raiSE SG's members

Sarah has always been very intrigued by the term social entrepreneurs. Achieving sustainability as a business entity is challenging enough. Concurrently, having to achieve social impact makes it an even greater challenge. Although, it is a challenge worth taking on.

What we do

raiSE was set up in 2015 to develop the Social Enterprise sector in Singapore through a cross-sector collaboration between the Ministry of Social and Family Development, National Council of Social Service, Social Enterprise Association and Tote Board. raiSE was officially launched by Dr Tony Tan Keng Yam, former President of the Republic of Singapore on 27 May 2015.

Why we do

As an ecosystem builder, we seed and nurture new social enterprises by providing advisory services, programmes, training, and resources. We enable existing social enterprises to grow and become sustainable by providing financing options, capacity building and mentorship. raiSE seeks to connect with social enterprises and intermediary bodies in the region and share best practices with each other. As there is a global shift in mindsets from a commitment to shareholders to a focus on stakeholders instead, therefore raiSE advocates for corporations to explore new and innovative ways to contribute to the development of the social enterprise sector. SMEs and MNCs in Singapore who are looking for more sustainable ways of corporate social responsibility can opt to make social enterprise a big part of their ESG goals and sustainability reporting plans.

How we do

- Something for every Social Entrepreneur and Enterprise - Grow with funding support from raiSE - Bringing SEs together through events and networks - Identifying Emerging & Unmet Social Needs

As a new team member

Social enterprises are businesses with a social mission. Established in 2015, the Singapore Centre for Social Enterprise (raiSE) is dedicated to increasing awareness and support for its social enterprise members at every stage from inception to expansion. As a dynamic membership body, raiSE actively conducts activities to not only grow its community but also provide end-to-end support in helping its existing members grow and scale. The Singapore Centre for Social Enterprise (raiSE) was launched in 2015 to provide end-to-end support to social enterprises and help them launch, grow and scale. Committed to the ongoing education and growth of its members, raiSE catalyzes positive change within the social entrepreneurship ecosystem. This year, raiSE is looking to significantly grow our community of aspiring social entrepreneurs, as well as to provide greater value and a better experience for our SE members and ecosystem stakeholders. Hence, we are seeking a Member Relations to join our team to better understand the needs of our members and support them in their business growth and social impact journey, Your Role as a Member Relations: As a Member Relations Senior Exec, you are the focal point for all raiSE member enquiries and concerns while working with the internal and external stakeholders to bring about needful funding, expertise, resources and network, thereby empowering them to scale their social enterprises to the next level. Your Impactful Work: 1. Relationship Management & Resource Mobilisation: You will reach out to raiSE members proactively to understand their unique situations and forward plans; ,and propose relevant raiSE’s offerings as well as mobilise resources offered by the wider ecosystem players. 2. SE Community Activator: You will build a vibrant SE community with strategic networking sessions with relevant stakeholders, and curate shared learning sessions with documented insights. 3. Impact-first Grant Evaluation: You will be involved in impact-first grant evaluation and administration process by engaging with grant applicants. 4. Scale-up Development: You will take part in the raiSE scale-up advisory and implementation programmes, to support members in their scale-up journeys and assist them to measure their social impact effectively while achieving business sustainability. Your Characteristics for Success: • Confidence: Exude confidence in your abilities to lead and inspire. Believe in your ability to make a meaningful impact on both our SE members and the broader social enterprise landscape. • Empathy and Customer Focus: Understanding the needs and concerns of members are essential. You should be empathetic towards the diverse experiences and challenges faced by social entrepreneurs, responsive, and focused on providing excellent customer service to ensure member satisfaction ratings are maintained/improved. • Networking Skills: Building and expanding the organization's network is often part of the role. Strong networking skills can open opportunities for partnerships, foster collaborations, and mobilise resources. • Proactive Approach: Anticipating members’ needs and addressing issues before they escalate, demonstrating a proactive approach. This will contribute to member satisfaction and help mitigate challenges. Join the Movement: If you share the same vision as raiSE in empowering social enterprises to be more effective in achieving positive social changes through their businesses, then we want to hear from you. Submit your complete profile (resume and cover letter/introduction) that speaks to your strengths, shares your journey and highlights your aspirations. Requirements: • Bachelor’s degree in any field • At least 2 years of working experience is required • Previous experience in relationship management & business advisory roles in a membership organisation, customer success manager or social impact/sustainability-related roles would be an advantage. • Strong interpersonal and communication skills (both oral and written). • Proactive, self-motivated and able to work independently and interdependently in a team. • Familiarity and interest in enlarging the social enterprise ecosystem in Singapore would be an advantage. Come, be a part of a movement to empower business for good. Click "I'm interested" to connect, and together, let's craft a legacy of impact!

What we do

raiSE was set up in 2015 to develop the Social Enterprise sector in Singapore through a cross-sector collaboration between the Ministry of Social and Family Development, National Council of Social Service, Social Enterprise Association and Tote Board. raiSE was officially launched by Dr Tony Tan Keng Yam, former President of the Republic of Singapore on 27 May 2015.

Why we do

As an ecosystem builder, we seed and nurture new social enterprises by providing advisory services, programmes, training, and resources. We enable existing social enterprises to grow and become sustainable by providing financing options, capacity building and mentorship. raiSE seeks to connect with social enterprises and intermediary bodies in the region and share best practices with each other. As there is a global shift in mindsets from a commitment to shareholders to a focus on stakeholders instead, therefore raiSE advocates for corporations to explore new and innovative ways to contribute to the development of the social enterprise sector. SMEs and MNCs in Singapore who are looking for more sustainable ways of corporate social responsibility can opt to make social enterprise a big part of their ESG goals and sustainability reporting plans.

How we do

- Something for every Social Entrepreneur and Enterprise - Grow with funding support from raiSE - Bringing SEs together through events and networks - Identifying Emerging & Unmet Social Needs

As a new team member

Social enterprises are businesses with a social mission. Established in 2015, the Singapore Centre for Social Enterprise (raiSE) is dedicated to increasing awareness and support for its social enterprise members at every stage from inception to expansion. As a dynamic membership body, raiSE actively conducts activities to not only grow its community but also provide end-to-end support in helping its existing members grow and scale. The Singapore Centre for Social Enterprise (raiSE) was launched in 2015 to provide end-to-end support to social enterprises and help them launch, grow and scale. Committed to the ongoing education and growth of its members, raiSE catalyzes positive change within the social entrepreneurship ecosystem. This year, raiSE is looking to significantly grow our community of aspiring social entrepreneurs, as well as to provide greater value and a better experience for our SE members and ecosystem stakeholders. Hence, we are seeking a Member Relations to join our team to better understand the needs of our members and support them in their business growth and social impact journey, Your Role as a Member Relations: As a Member Relations Senior Exec, you are the focal point for all raiSE member enquiries and concerns while working with the internal and external stakeholders to bring about needful funding, expertise, resources and network, thereby empowering them to scale their social enterprises to the next level. Your Impactful Work: 1. Relationship Management & Resource Mobilisation: You will reach out to raiSE members proactively to understand their unique situations and forward plans; ,and propose relevant raiSE’s offerings as well as mobilise resources offered by the wider ecosystem players. 2. SE Community Activator: You will build a vibrant SE community with strategic networking sessions with relevant stakeholders, and curate shared learning sessions with documented insights. 3. Impact-first Grant Evaluation: You will be involved in impact-first grant evaluation and administration process by engaging with grant applicants. 4. Scale-up Development: You will take part in the raiSE scale-up advisory and implementation programmes, to support members in their scale-up journeys and assist them to measure their social impact effectively while achieving business sustainability. Your Characteristics for Success: • Confidence: Exude confidence in your abilities to lead and inspire. Believe in your ability to make a meaningful impact on both our SE members and the broader social enterprise landscape. • Empathy and Customer Focus: Understanding the needs and concerns of members are essential. You should be empathetic towards the diverse experiences and challenges faced by social entrepreneurs, responsive, and focused on providing excellent customer service to ensure member satisfaction ratings are maintained/improved. • Networking Skills: Building and expanding the organization's network is often part of the role. Strong networking skills can open opportunities for partnerships, foster collaborations, and mobilise resources. • Proactive Approach: Anticipating members’ needs and addressing issues before they escalate, demonstrating a proactive approach. This will contribute to member satisfaction and help mitigate challenges. Join the Movement: If you share the same vision as raiSE in empowering social enterprises to be more effective in achieving positive social changes through their businesses, then we want to hear from you. Submit your complete profile (resume and cover letter/introduction) that speaks to your strengths, shares your journey and highlights your aspirations. Requirements: • Bachelor’s degree in any field • At least 2 years of working experience is required • Previous experience in relationship management & business advisory roles in a membership organisation, customer success manager or social impact/sustainability-related roles would be an advantage. • Strong interpersonal and communication skills (both oral and written). • Proactive, self-motivated and able to work independently and interdependently in a team. • Familiarity and interest in enlarging the social enterprise ecosystem in Singapore would be an advantage. Come, be a part of a movement to empower business for good. Click "I'm interested" to connect, and together, let's craft a legacy of impact!
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    Company info

    Founded on 02/2015

    79 Ayer Rajah Crescent #02-01/02 Singapore 139955