WeWork is the platform for creators, providing more than tens of thousands of members around the world with space, community and services that enable them to do what they love and create their life's work. Our community spans across 140 buildings in New York, San Francisco, Los Angeles, Boston, Washington, D.C., Austin, Miami, Chicago, Portland, Philadelphia, Seattle, London, Amsterdam, Singapore and Israel with many more on the way

Our mission is to create a world where people work to make a life, not just a living, and our own team members are central to that goal.

The WeWork team believes deeply in the power of “we” and in the movement we’re a part of. We challenge convention and achieve amazing things through dedication and collaboration. There is a contagious energy in our spaces as we work together toward accomplishing our goals. Our hunger for building great spaces; empowering startups, freelancers, and small businesses; and connecting interesting people is far from being satisfied. We’re just getting started, and our journey gets increasingly exciting as more team members join the movement! Below are the values that guide who we are and everything that we do. - Inspired We do what we love and are connected to something greater than ourselves. - Entrepreneurial We are creators, leaders and self-starters. We try new things, we challenge convention, and we’re not afraid to fail. - Authentic We are genuine to our brand, mission and values. We’re not perfect and we don’t pretend to be. We are, though, always honest and as transparent as we can be. - Tenacious We never settle. We get sh*t done and we get it done well. We’re persistent and knock down walls—literally if we have to. - Grateful We are grateful for each other, our members, and to be part of this movement. We don’t take success for granted. We’re happy to be alive. - Together We are in this together. This is a team effort. We always look out for one another. We value empathy; we know we’re all human, and know we can’t do any of this alone.

About the Role A Community Associate is the primary point of contact for the community and acts as the “face” of WeWork. Goals and Objectives • Illustrate WeWork’s core values and strive to achieve our mission • Support the Community Management team to achieve the following: - Create a welcoming and collaborative community environment amongst our members through events and building relationships between members - Ensure that your building is fully operational and processes are running smoothly - Drive growth and promotion of WeWork-provided service offerings - Take direction from the Community Lead and Community Manager to support the Community Team as necessary Duties and Responsibilities 1. Greeting /Point of Contact • Be the first and last point of contact for your building • Cover the front desk during business hours • Greet and check-in member guests • Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails • Manage We Member check-ins and check-outs • Prepare and distribute promotional materials to guests/potential members • Answer “walk-up” member and guest questions or refer inquirer to additional resources 2. Membership Management • Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications • Be active on the WeWork member network • Solve member-related issues to ensure a cohesive community 3. Events and Community Management • Make posters for events • Assist with set-up and breakdown of events, including ordering food and beverages • Prepare newsletter 4. Building Operations and Management • Assist with move-ins and move-outs; prepare and distribute member welcome packets • Assist with building operations and maintenance to ensure highest level of member experience - Fielding and assigning requests submitted through Zendesk - Manage keycard activations and bike room access requests where applicable - Ensuring the building is clean and well kept - Ordering consumables - Submit building receipts to Community Lead and Community Manager for expense reports • Mail and Package responsibilities as needed • Identify issues for escalation to Community Lead and Community Manager and document accordingly Experience and Requirements • College graduate with a degree preferred, but not required • Customer service and/or sales experience a plus • Must have strong verbal and written communication skills • Exceptional organizational and multitasking skills • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy • Passion for entrepreneurial communities • Passion and understanding for WeWork’s mission and values • Proficient in basic computer skills • Fluent in English Click "Want to Visit" to apply. Please fill out your Wantedly profile so we can get to know you better :)