After working with 200,000+ businesses across the globe, we saw firsthand the need for a tool that supports employers in attracting best talent and helps their teams fight the rising cost of living, gain control over their finances, and make work more rewarding. The employee lifecycle. We're with you at every stage. We give you the tools you need to manage your team at every stage. From interviews and onboarding, right through to offboarding. • Attracting top talent • Recruitment • Payroll and payments • Learning and Development • Managing turnover

We make employment easier and more rewarding for everyone. Ben Thompson witnessed the devastation of poorly managed employment. Instead of facing it alone, he imagined a singular solution: a unified cloud platform scalable for businesses globally. From this vision, Employment Hero was born - an all-encompassing HR, payroll, and benefits platform designed to power more productive teams and make employment easier and more rewarding for everyone.

We Serve We believe in a better future of work. We believe we owe it to society to strive for excellence in everything we do. We’re people focused. We recognise human needs and work hard to create solutions that change life for the better. We Are One Team We know we’re at our best when we work together. We champion diverse personalities, talents and skills. We believe in sharing our strengths and lifting each other up. We Are Bold And Ambitious We challenge prevailing assumptions and question industry norms. We’re always looking for a better way. Our perfect sentence starts with ‘What if..?’ We Invent We’re inventors, creating solutions that bring about meaningful change. We celebrate failure as well as success. We break things, take risks, and push higher in search of big ideas and innovative new ways. Own It We take ownership of delivering our personal best every day. We don’t always have the answers, but we own the problem and back ourselves to find a solution.

Reporting to our CRM Manager, you'll be assisting the fast moving marketing team whilst exploring new avenues to showcase and magnify our brand across multiple channels. With an emphasis on email, SMS and app, we're looking for someone to get stuck in and help where needed. In this role you will be responsible for assisting in the building and optimisation of sophisticated email marketing campaigns. Ideally we are looking for someone who is both passionate and driven by all things CRM. Although the role sits within the Growth team, you will also have the opportunity to work on projects within the wider marketing team, gaining experience with a range of different marketing initiatives. Working with the wider team, the successful candidate will play a key role in not only the success of the marketing team, but the success of Employment Hero. About The Role As the CRM Specialist you'll be responsible for developing, managing and implementing cross channel campaigns that engage, retain and nurture our app users. You'll partner with key stakeholders across Product, Marketing and Ops to deliver on the Vision and growth targets You'd be responsible for: • Building, testing & executing tactical campaigns & audience segments within Braze/Marketo. • Assisting in the development of new & innovative automated nurture programs. • Assisting with reporting & optimisation of existing campaigns & programs, being able to communicate the value of campaigns & programs to wider teams across the business. • Creating relevant content and understand best practices for Email, SMS and app. • Utilising best-in-market MarTech, including automated systems and analytics platforms. • Monitoring data feeds to ensure they are accurate. What You'd Bring To The Team: • Degree qualified in marketing or a related field (desired). • 1-3 years experience in a Direct marketing or related professional environment. • A creative problem solver and critical thinker, with great attention to detail. • You have good communication skills and proficient with Excel. • Experience with Braze and Marketo (or similar CRM/marketing automation platforms) is a bonus. • Comfortable and confident explaining your ideas, taking briefs, and participating in brainstorming sessions. • Able to work independently in a "remote first" work environment and to agreed deadlines. What Would Be In For You? • Work from home (this is a remote role). • Self, health, wealth and happiness programs. • Remote-first and flexible working arrangements. • Our Sydney office is dog friendly and remains open for team meetings, collaboration days and those who need a day away from their home office (we are a COVID-safe workspace for those who choose to use it!). • A generous budget to spend on setting up your home office (if you need a desk, chair, screen? You name it!). • We set you up for success with the latest and greatest hardware, tools and tech. • Continuing education / post-graduate assistance program. • Virtual yoga classes. • Weekly virtual happy-hour and social events to get to know your new colleagues. • Quarterly & yearly team celebrations. • Access to the EH Employee Benefits Program and Hero Rewards Shop, of course! We believe in distributed employment and take a Remote First approach with our team. Employment Hero can hire across the globe, assuming that candidates have eligible working rights and are in a suitable timezone (We are ideally looking for a candidate based in South East Asia). Click "I'm Interested" if you've got the skills for the role and the passion for our mission!