Join us as a Reservation Officer in Holiday Inn Singapore Atrium. You’ll have ambition, talent and obviously, some key skills. Because of this vital role, we are looking for someone who can,
Your day to day Responsibilities
• Processes reservations inquiries promptly.
• Monitor reservation activities and inform Manager of current and future occupancy rates and bookings.
• Work along with Manager to participate in periodic trainings and keep up to date with the latest developments.
• Promote hotel's product and services, such as upselling our hotel facilities.
• Record special billing arrangements for groups and conventions,
• Ensure guests' feedback/request are followed up and responded accordingly.
• Manage "no show" reservations by investigating and recording of same.
What we need from you
• Certificate in Hotel Management, Business Administration or related field with 1 year relevant experiences.
• Posses problem solving skills.
• Demonstrate ability to interact with all internal and external stakeholders.
In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to Belong.
Find out more by clicking "I'm interested!" to speak with our team.