As a room steward/stewardess, your role is to keep the hotel in pristine and hygienic conditions.
Job Responsibilities
• Reports damage or malfunction in hotel rooms to superior.
• Meets with superior and takes on daily assigned tasks.
• Attends meetings and training sessions as required.
• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures.
• Replenishes guest supplies.
• Ensures guest services specified by superiors and guests requests are promptly and courteously met.
• Maintains equipment in proper state of cleanliness and repair.
• Adheres to personal grooming and hygiene standards.
• Creates and maintains floral arrangements.
• Carry out valet services when required including delivery of linen or processing laundry orders.
• Maintains a section room report and a daily room checklist.
• Report guest complaints to superior immediately.
• Reports and submits lost and found articles to superior immediately.
• Reports unusual behaviour/activities on floors to supervisor.
• Records room status in allocated section accurately.
• Complies with hotel’s health, safety and hygiene policy.
Job Requirements
• Primary Education or equivalent. Some housekeeping experience.
• Without experience but is willing to learn and take on a new challenge are welcome to apply.
• Demonstrates ability to interact with people internally and externally.
• Able to speak, read and write English.
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.
So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family. Click "I'm interested!" to fall into the rabbit hole of holiday inn.