Lendela is a technology company based in Singapore. We connect banks and consumers offering the world's most attractive place for consumer credit management. Lendela is a fintech start-up that is changing the way the financial sector works. We simplify personal loan comparison and application through our reverse auction model, supported by cutting-edge technology. We bring the world’s most advanced personal loan marketplace to Asia Pacific. By acting as a bridge we get borrowers in touch with financial institutions, so they can make the best decision with full transparency. Imagine a customer’s experience where a dedicated service is offered, and they are empowered to make the most informed decision with minimal effort. What a difference it will be….!

Consumers demand simplicity and transparency. Our goal is to simplify the lending process and provide lending institutions the right customer which in turn improves customer satisfaction. Lendela is more than a job. We are a family of passionate, diverse (Singapore, Hong Kong, Australia) and committed people who come together to improve the lives of our customers. We support our people to increase the financial position of our consumers to fulfil their desires and requirements. This is at the core of us that motivates us every day to do our best work and make a difference to our customers when they need it most. After all, we all may need helping hands at some point in our lives. While we are focusing on our mission, we don't forget to celebrate our achievements and efforts!

In the Scandinavian region, we have over 15 years of experience in helping connect consumers with the best credit providers. We have channelled over a million customers to over 20 well-established banks and lenders in the region, such as Santander, SEB & Swedbank. In South America, we launched FinanZero in 2016. Here, we partnered with more than 25 established credit partners like Banco Pan, BV, Safra, Banco Maxima, Banco CBSS and Banco IBI. Having processed over 600,000 loan applications, we are now the market leader in Brazil, allowing our customers to get the best personal loans and start fulfilling their dreams. We are now excited to launch in South East Asia.

We have a culture of solving difficult problems in an industry that's as old as money itself. Everyone at Lendela has a voice and we invite feedback and criticism while maintaining an execution-driven mindset. How can you impact? • Be the main point of contact to assist customers’s loan applications, queries and expectations. • Liaise between customers and partners, to ensure optimal matchmaking between them. • Empower consumers to obtain the personal loan market by eradicating expensive loans. • Be a brand ambassador by building strong customer relationships through active communications via calls and chats. • Provide excellent after-sales experience to grow customer base and referrals. • Ensure clear team communication via diligently updating communications and activities. Who are you? • Passion to delight customers. • Patience, persistence and persuasion. • Excellent communication skills. • Outstanding negotiation skills with the ability to handle challenges. • Driven attitude to join a fast-growing and dynamic startup environment. • Prior experience in previous customer service or sales is a plus. Training will be provided! Why come on board Lendela? 📸 Bragging rights: This rare opportunity to be one of the building blocks in the next big tech (foundations are set!). 🔐 Stability: Proven business model - scalable and recession-proof. 🪴 Growth & Development: Opportunity to work and be mentored by the former top management team in successful enterprises, e.g. Lazada. Openness to explore projects. 🪄 Make a change: Empowering borrowers to take control and eradicate expensive loans by bringing transparency to the personal loan market 💰Rewards: Attractive remuneration & incentives 💚More than a job: Family-like atmosphere where camaraderie is central. Direct influence in improving the company’s processes and product Click "I'm Interested!" to speak with the team today!