As a technology company based in Singapore, Ideku came about from an idea to make a system or platform that will make it easier for users and business owners to grow their business and branding. Established in mid 2021, Ideku aims to develop a system that will help all online business owners, be it large or small. Some features that Ideku has include IdePage - for managing biolink, IdeShop - for managing online shops, IdeOmni - for integrating marketplaces and IdePos - a POS system to help grow businesses offline.

With our system, Ideku hopes that our clients will not find much hassle in managing and doing their business. We want to become the most trusted global company for providing effective and efficient business platforms. We aim to simplified process and operation and also provide better insight for our customers to make the correct decision and planning. We listen to your issues you are facing, figure out a solution for you to resolve them.

Ideku's company culture revolves around: 1) Initiative: Working with all of our heart and spirit, all Ideku employees have high initiative, live up to our company values and will always work our best for the success of Ideku. 2) Dedication: Without a doubt, every Ideku employees are equipped with unwavering loyalty and dedication. We treat our company as our second home, where we could grow and develop. 3) Energy: High spirit and positive energy is ever-present in every Ideku's activities. Not only to work, but also to become a family. We learn. We have fun. We share happy memories together. 4) Competence: Hard work, initiative, dedication accompanied by high competence ensure our company's success. We believe that our employees are important assets for Ideku's progress. 5) Unique: Every employee is a unique individual. Every individual shine in his/her own way. Alongside Ideku, we will grow to become better and better.

As an Implementation Specialist, your role would be to satisfy clients and ensure product quality, through logistical means. Job Responsibilities • Conduct technical installation and training sessions. • Support and troubleshooting software/hardware issues. • Ensuring product quality: You'll need to ensure that products are of high quality, meet customer expectations. • Managing logistics: You'll be responsible for managing the delivery of goods to customers and ensuring that logistics operations run smoothly. • Ensure that customers are satisfied with the products and services provided by the company: Monitoring customer feedback and implementing improvements based on customer feedback. • Coordinating with other departments: You'll need to work closely with other departments such as sales, marketing, and finance to ensure that all aspects of the business are aligned and working together effectively. • Merchant operation support weekend inclusive. • Perform other duties as requested or as deemed appropriate. Job Requirements • At least 1 year of experience in projects and operations is an advantage. • Excellent oral and written communication skills. • Self-motivated and excellent customer handling skills. • Ability to work independently under pressure to meet service levels agreement. If you want to challenge yourself, commit to Ideku by clicking "I'm interested!" to speak directly with our team!