Melrose Home is a residential home for vulnerable children and youths (6-21 years old) who are experiencing adverse family circumstances or child protection issues. Our team supports residents in their journey of overcoming childhood trauma and building resilience to take on future challenges in life. Our mission is to provide the best care and guidance for our residents through a holistic approach, especially in the areas of cognitive, physical, emotional and mental development. We strive to empower our young charges to be morally upright and contributing members of their families and community.

OUR VISION Successful Lives, Stable Families, Strong Community. OUR MISSION To help children and young persons in need so that they succeed and contribute to family and society.

OUR CORE VALUES • Compassion • Integrity • Teamwork • Respect • Professionalism

As a Guidance Officer or Guidance Associate, you will play a pivotal role in creating a nurturing and supportive environment for residents. Your responsibilities will range from developing and implementing biopsychosocial and educational programs to ensuring residents' physical, psychosocial, academic, and health needs are met. With your passion for helping others, you'll guide and mentor residents, promote positive social and emotional development, and provide crisis management when needed. Job Responsibilities: • Programme Development: To support the Unit Leaders and Senior Guidance Officers’ efforts in developing and implementing biopsychosocial or educational programmes in the unit. • Resident Management: Supervision of Residents’ Physical Needs - To ensure residents receive adequate food nourishment and support them in doing their laundry. Supervision of Residents’ Psychosocial Needs - - To provide supervision and care to the residents. The GO is to actively promote the involvement of all residents in the Home’s social group, counter the isolation of individuals by others, nurture friendships between residents, and support those residents who, for any reason, do not readily “fit in” to the social group. - To guide and develop socially acceptable behaviour in residents in a manner that does not infringe on their rights or the rights of others and which is consistent with sound behaviour management principles. - To support the residents’ adherence to the Unit’s behaviour management system. This system clarifies the Home's rules and requirements and sets clear expectations on how residents should relate to one another. - To manage residents’ behavioural issues using a trauma-informed approach. - To guide residents in supporting their growth and development and motivate/mentor them. - To support the residents' positive social and emotional development. • Health and Hygiene - To ensure the proper maintenance and cleanliness of the Home’s premises and the unit’s dormitory. - To educate and reinforce acceptable personal hygiene standards to youth and children. - To oversee the medical and health needs of the residents in the unit. • Academic and Cognitive Needs - To oversee the academic needs of the residents in the unit. • Crisis Management - To provide on-site incident or crisis management when necessary. • Supervision Outside of Melrose Home - To escort and supervise youths and children to and from the clinic, the hospital, the school or to attend programmes and activities outside the Home. • Integrated Care Plans - In consultation with the Caseworker, to support the Residents’ integrated care plans through the programmes delivered in the unit or through day-to-day tasks/activities. If you're passionate about helping others and want to make a meaningful impact, click 'I'm interested!' and speak with the team today!