See Chat integrates customer conversations from directory web/mobile app, search engines (like google), social media (like facebook), local business websites, and voice assistants like Amazon Alexa.
Queries from all these digital points of presence are consolidated into one dashboard hosted on the Telco portal, for the Business to easily manage.
The business can respond with agent-led or automated AI-led mode.
See Chat powers Telco/Directory platforms serving over 900,000 businesses in Singapore and Middle East.