In Legend Fintech, we are seeking candidates to apply for our Full-Time Tech Support Assistant Manager position to ensure the smooth operation of the servers, ad hoc support for IT-related matters and laptop matters, and making sure technology software solutions are implemented, and conduct training.
Key Job Responsibilities:
• Project manage the workflow and implementation of technology software adoption.
• Follow up with ad hoc requests from various offices in Singapore on their technology needs.
• Attend meetings with customers and the Project Management team to analyse and determine customer system needs and provide recommendations.
• Understand all stakeholders' commitments/contracts/ standards and ensure that all fulfilments are met to milestones and quality standards.
• Ensure new hires are handled with the relevant hardware and software for their onboarding to the company.
• Create and set up the server OS, database, application, and services in line with the client's requirements.
• Configure the system to continue to run in an optimal state via regular archives, backups, and maintenance.
• Work with the commissioning engineers/tech to fully test and bring the system online.
Expectations & Key Performance Indicators:
• Work with Project Manager, APAC to ensure company strategic policy and technological consistency is achieved globally.
• Work closely with the management and various department heads to plan and strategise on the various technology needs.
• Ensure little to no downtime of the company when it comes to servers and systems.
Ideal Candidate:
• Majoring in IT, tech-related courses, and with accredited educational institute.
• Fresh graduates or "junior" applicants are welcome, otherwise if you have more than 5 years' experience we love to speak to you too!
• Interests in both hardware and software.
Does this Assistant Manager role sound like you? Interested to be part of our Tech Department's projects? Connect with us by clicking on "I'm interested"!